Kiddikicks Privacy Notice
This is the privacy notice of Kiddikicks. In this document, "we", "our", or "us" refer to Kiddikicks.
We are company number 5586980 registered in England and Wales
Our registered office is at 26 Thackeray Street, W8 5ET
Kiddikicks wants to put you in control of your personal information kept by us. We want you to be aware at all times where and how your personal information is being used. This is of paramount importance to us. We have appointed a data protection officer, (DPO). If you have any questions, please contact Sarah Peel at info@kiddikicks.co.uk.
We operate on the principle that your personal information belongs to you and only you can decide who you want to share it with and why. This is fundamental to the way we work, and we’re committed to providing a secure environment for you to store your personal information and share it with others when you want to.
Our policy complies with the Data Protection Act 2018 (Act) accordingly incorporating the EU General Data Protection Regulation (GDPR).
The law requires us to tell you about your rights and our obligations to you with regards to the processing and control of your personal data. We do this now, by requesting that you read the information provided at http://www.knowyourprivacyrights.org
Except as set out below, we do not share, or sell, or disclose to a third party, any information collected through our website. So, let’s describe what this Policy tells you - it explains:
· What information we may collect about you;
· What we may do with the information we collect about you;
· Whether we share your information with anyone else
· Where we store the information
· How we keep your information secure; and
· Your rights in relation to your information.
WHEN DOES THIS POLICY APPLY?
This Policy and the Terms and Conditions apply to your use of the Website and the Services once you register to access the website and the services.
WHAT INFORMATION WE MAY COLLECT ABOUT YOU
Information you voluntarily provide
· If you contact us by phone, email or through the Website, we may keep a record of that correspondence in case we need to contact you in relation to the issue for which you contacted us and/or for operational performance improvement. We will not use if for external marketing purposes.
The information you give may include your name, address, telephone number, email address, child’s name and date of birth.
INFORMATION WE COLLECT ABOUT YOU AND YOUR DEVICE
When you use the Website, we may use technology such as that provided by Google Analytics to collect information about your visit to our Website. You can find more information about Google Analytics here [Insert Link]. In essence Google Analytics enables us to analyse how you and others interact with our Website. The information we may collect may include:
· Your IP address
· The type of browser you use (e.g. are you using Chrome or Safari?)
· The number of sessions per browser on each device
· The type of device (e.g. Samsung) and operating system (e.g. Android) you are using;
· Referrer information
· Time zone
· User preferences; and
· Which pages you visited
THIS IS WHAT WE DO WITH THE INFORMATION WE COLLECT ABOUT YOU
We use the information you provide to us to:
· Enable us to provide the Services;
· Ensure that content from our Website is presented in the most effective manner for you and for your device to achieve a user-friendly navigation experience.
· Provide you with marketing information about us and our services and related products (you may opt out from receiving such information at any time via the unsubscribe links included in all
· Notify you about changes to the Website and the Services
· Carry out our obligations arising out of the Terms and Conditions.
Where we propose using your personal information for any other uses, we will ensure that we notify you first. You will also be given the opportunity to withhold or withdraw your consent for the use of your personal information for purposes other than those listed above.
THIS IS WHO WE SHARE YOUR INFORMATION WITH
We will only share information with other organisations where we have your permission to do so in accordance with this Policy or where we believe it is necessary for a legitimate reason connected with the Website and our Services.
We may work with analytics providers and we may receive information about you from them.
|
NAME OF THIRD PARTY |
WHY WE WORK WITH THEM |
|
Google Analytics |
To monitor Website performance and user experience. |
|
Campaign Monitor |
To manage our database and email newsletters and marketing. https://www.campaignmonitor.com/trust/ |
In addition, we may disclose your personal information to third parties:
· If we are under a duty to disclose or share your personal data in order to comply with any legal or regulatory obligation or request;
· To enforce or apply our Terms and Conditions and other agreements or to investigate potential breaches; and/or
· To protect the rights, property or safety of our Website and users.
THIS IS WHERE WE STORE YOUR INFORMATION
If the information we collect from you is to be processed outside the European Economic Area (EEA), we will ensure that there is an adequate level of protection for such information.
KEEPING INFORMATION SECURE
All information you provide to us is stored in UK based servers owned and operated by https://www.digitalocean.com/.
HERE ARE YOUR RIGHTS
We think it is important that you are able to control your personal information.
You have the right to ask us not to process your personal information for marketing purposes. You can exercise your right to prevent such processing at any time by contacting us at info@kiddikicks.co.uk, by using the unsubscribe link provided in all digital newsletters.
The law gives you the right to request a copy of the personal information we hold about you. We first require you to prove your identity with 2 pieces of approved identification. We will supply, correct or delete personal information about you on our files. In addition, you may request rectification or erasure of personal information as well as the restriction of processing your personal information. We will comply with your requests in accordance with applicable law.
If you wish to complain about the processing of your personal information then please contact us first but if we do not satisfactorily deal with your complaint, then you may contact the Commissioner.
If you want to stop using Kiddikicks and the Services, you may do so.
THIRD PARTY PROPERTIES ACCESSED FROM THE WEBSITE EG OTHER WEBSITES
Our Website and Services may contain links to and from the online properties of third parties. If you follow a link to any of these online properties, please note that these online properties have their own privacy policies which will govern use of any personal information that they process. Please check these policies carefully before you click on any links and or submit any personal information to these online properties.
The Website and Services uses SagePay check out Services. The Website employs full form integration. This means all payment details are handled and protected by Sagepay and are not shared or made known to the Website. Sagepay are fully compliant to the highest standard and their Privacy Policy, Cookie Policy and Security Policy can be reviewed here
· https://www.sagepay.co.uk/policies/privacy-policy
· https://www.sagepay.co.uk/policies/cookies
· https://www.sagepay.co.uk/policies/security-policy
CHANGE OF CONTROL
If the ownership of our business changes, we may transfer your information to the new owner so they can continue to operate the Website and Services. The new owner will be obliged to comply with this Policy.
CHANGES TO OUR POLICY
Any changes we may make to this Policy will be posted on this page. Where it makes sense because the changes are material, we will notify you by email or in another appropriate manner such as when you next interact with our Website and Services.
CONTACTING US IS EASY AND WE WANT TO HEAR FROM YOU
We really do welcome questions, comments and requests you have regarding this Policy. You can contact us by emailing us at info@kiddikicks.co.uk